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In observance of Thanksgiving, the Lower Bucks Family YMCA will be CLOSED Thursday, November 23. We will be open Friday, November 24 at regular hours.

POLICIES

We have policies in place for the benefit and welfare of our members, guests and our organization.

GUEST FEES & SAFETY REQUIREMENTS

For the safety of our members and guests, all guests must complete a waiver and have a picture taken. Guests must present a valid photo ID upon entering the facility. Guests are welcome up to three times per year, when accompanied by an adult member. Guest fees:

• Guest fee for adults (21 and over) is $10
• Guest fee for young adults and teens (13 to 20) is $8
• Guest fee for youth (under 13) is $5

CREDIT/ REFUND POLICY

Refunds or credits for all programs, including aquatic programs, will only be considered with a doctor’s note (submitted to the appropriate Y director) or if the class is cancelled by the Y. Classes cannot be made up or credit given due to participant’s failure to attend for any reason other than medical. Credits will expire six months after the issuing date. Should an appropriate class be available, we will make every effort to offer your child an alternate class, this excludes aquatic programs. In rare cases of inclement weather, no credit or refund will be given. Membership fees are non-refundable.

AGE REGULATIONS

We welcome members of all ages! We want all kids and families to safely use the Y. Please be sure your child (11 and under) is enrolled in a supervised activity or with you at all times. Children under the age of 12 cannot be dropped off or left unattended at the Y.

Children 12-14 are invited to use the Cardio Room with direct parental supervision. Children over the age of 15 may use the Free Weight Room.

SECURITY

We take the safety and security of our members very seriously. Please check in at our Welcome Center and show your card every time you visit.

Lost your card? Have a new one made for just $5!

Please bring any specific concerns to our attention immediately so we may take the appropriate measures to ensure your safety and improve the experience for all.

OPEN SWIM

Swimming is great for families who want to make a big splash with their time together! Children 11 and under must be accompanied by an adult during Open Swim. See our current schedule for times.

CELL PHONE USAGE

Cell phones are only permitted in designated areas of Lower Bucks Family YMCA. Cell phone use in locker room areas is prohibited.

PERSONAL BELONGINGS

Please take special care in locking up all personal belongings in both the locker rooms and in your vehicle. Lower Bucks Family YMCA is not responsible for lost or stolen articles.

PHOTO POLICY

We occasionally photograph members participating in programs and classes for promotional purposes. If you wish to be excluded, please inform us.

SUSPENSION/LOSS OF MEMBERSHIP

Members and guests fighting, using foul/abusive language or other misuse of membership privileges are subject to suspension of membership privileges at the discretion of staff on duty.

MEMBER EXPECTATIONS

We are committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, we ask individuals to act appropriately at all times when they are in our facility or participating in our programs.

We expect persons using the Y to behave in a mature and responsible manner and respect the rights and dignity of others.

Specifically, members are NOT to engage in the following activity including:

Angry or vulgar language including swearing, name-calling, or shouting.
Intentional physical contact with another person in an angry, threatening, or sexual manner.
Any demonstration of sexual activity.
Harassment or intimidation by words or gestures, body language, or any other menacing behavior.
Inappropriate attire.
Theft or behavior that results in the destruction of property.
Carrying, or concealing weapons or devices or objects that may be used as weapons.
Using or possessing illegal chemicals or alcohol on Y property, Y vehicles, or at Y sponsored programs.
Chronic disregard for Y policies.
Any other conduct that is inappropriate, threatening, or offensive in nature.
Smoking is not permitted in or outside the YMCA. The YMCA and its property is a smoke-free environment.
The use of cell phones with cameras and all other camera or video recording devices are PROHIBITED in all bathrooms, locker rooms and changing areas.

Members and guests are encouraged to be responsible for their personal comfort and safety by requesting that the offensive behavior be stopped from any person whose behavior is in violation of the above. If a member feels uncomfortable confronting the person directly, they should report it immediately to a Y employee.

Members and guests should not hesitate to notify a Y employee if assistance is needed. Our staff is here to help make the Y the best part of your day.

Membership is prohibited to anyone convicted of a criminal sex offense or anyone listed on the Sex and Violent Offender Registry. See Sex Offender Policy for additional details.

DENIAL OR REVOCATION OF MEMBERSHIP:

The President/CEO of Lower Bucks Family YMCA has the authority to deny or revoke membership to any individual if it has been determined that said individual's behavior may jeopardize the comfort and safety of others, violates the above list or is contrary with the YMCA's mission.

SEX OFFENDER POLICY

The Lower Bucks Family YMCA is concerned with the safety and wellbeing of our members and participants. Furthermore, it is contrary to the mission of Lower Bucks Family YMCA for a member, guest or program participant to be a sex offender. Therefore, membership, access to YMCA facilities and/or participation in YMCA programming may be prohibited by the President/CEO to anyone convicted of a criminal sex offense or anyone who is listed on the Sex and Violent Offender Registry (the "Registry").

New members will be scanned upon application for membership. The full DAXKO database will be scanned once every 4 months. If in this process it is discovered that a current member, guest or participant appears on the Registry or has been convicted of a criminal sex offense, that individual's membership, access to facilities and/or program participation may promptly be terminated in writing and a pro-rata percentage of any prepaid membership and/or program fees returned. Termination notices must advise members, guests and program participants of their right to appeal, as outlined below. Family members will remain welcome to attend the YMCA, however, prohibited individuals are not authorized to come onto YMCA property or attend YMCA events without prior written permission from the President/CEO.

Any current member, guest, program participant or membership applicant who is denied membership, access or participation under this policy shall have the right to appeal for reasons included but not limited to cases of mistaken identity or an erroneous listing in the Registry. Appeals must be made within 1 month. A note will be added to the DAXKO Account of all terminated members stating that access is to be denied without approval from the President/CEO. The reason for termination or prohibition shall not be disclosed in such note or made available to staff members. Staff must report any appearances by a terminated or prohibited individual to the Director of Operational Excellence.

Any exceptions to this policy must be authorized by the President/CEO.

EQUAL OPPORTUNITY POLICY FOR EMPLOYEES AND MEMBERS

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Lower Bucks Family YMCA will be based on merit, qualifications, and abilities. The Lower Bucks Family YMCA does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

The Lower Bucks Family YMCA will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Any employees with questions or concerns about any type of discrimination in the workplace are encouraged to bring these issues to the attention of their immediate supervisor. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment.

Our Guiding Principles: Caring, Honesty, Respect and Responsibility

Lower Bucks Family YMCA is truly a part of the fabric of Lower Bucks County. We serve the entire community without discrimination and embrace people of all faiths, backgrounds, ancestry, national organization, financial circumstances, races, ages, and genders.

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We believe that to bring about meaningful change in individuals and communities, we must be focused and accountable. At the Y, we measure the success of our cause by how well we engage communities in our three areas of focus.